E&M Construction Supplies
Platform Access Guide
Step-by-step instructions for all user types
Go to the platform login page on any device
Open any browser and go to:
This works on any device — phone, tablet, laptop, anywhere in the world.
Click 'Sign In' in the top navigation bar
Look for the Sign In button in the top-right corner of the header, or navigate directly to:
If you're not logged in, the system will redirect you to the login page automatically.
Enter your admin email and password
Use the email address that was originally used to set up this E&M platform account.
If you've never logged in before, check your email inbox for an invitation link from the platform — it was sent when your account was first created.
Access the Admin Dashboard
After logging in, go directly to:
From here you can manage all businesses, tradesmen, orders, invoices, news, complaints, and team access.
To invite another Admin account
Go to Admin Dashboard → Team Access tab and enter the email address of the new admin. They will receive an invitation email with a link to set their password.
Or navigate directly to:
Admin: Invite the support team member
As admin, go to:
Click Invite Team Member, enter their email address, and set their role to "User" (not Admin). They will receive an invitation email.
Support team member: Accept the invitation
The support team member checks their email for an invitation from Uganda CIS Platform. They click the link to set their password and activate their account.
Support team member: Log in on any device
They open any browser and go to:
Then click Sign In with their email and password.
Support team member: Access the dashboard
After logging in, they go to:
They will see all the same tabs and data, but all Delete buttons are hidden from their view. They can still approve, reject, edit, update statuses, add notes, and manage everything else.
What support team CAN do
✅ Approve or reject business / tradesman / transporter listings
✅ Edit listing details
✅ Toggle Verified and Premium status
✅ Update enquiry and order statuses
✅ Add notes and log activity
✅ Create and send invoices
✅ Manage news articles
✅ View and update complaints
✅ Manage customer leads
What support team CANNOT do
❌ Delete any business, tradesman, or transporter listing
❌ Delete any enquiry, order, or invoice
❌ Delete any customer lead or complaint
❌ Invite new admin accounts
Admin: Make sure the supplier is listed and approved
The supplier must already be registered and approved in the system with the correct phone number. Go to:
Find the supplier and confirm their status is Approved and their office contact phone is entered correctly.
Admin: Assign the order to the supplier
When a customer places an order and selects a specific supplier, it is automatically linked. You can also manually update the supplier on an order from:
Give the supplier this link
Share this URL with your supplier — they can bookmark it:
This link works on any device — phone, WhatsApp link, or laptop.
Supplier: Enter registered phone number
On the Supplier Portal page, the supplier types in their business phone number exactly as it appears on their E&M listing (including the country code, e.g. +256 700 123456).
Then they click "Access My Orders".
Supplier: View and manage their orders
They will see all orders assigned to them. For each order they can:
📦 View full order details — items, quantities, delivery address, recipient
🚛 Update status: Processing → Out for Delivery → Delivered
📝 Add a note to E&M (e.g. "Loaded, ETA 2pm")
📷 Upload a delivery photo as proof of completion
If a supplier says 'phone number not found'
Check these common issues:
• Make sure the supplier is Approved (not Pending) in the admin panel
• Make sure their phone is entered with the + country code (e.g. +256...)
• The phone must match the Office Contact or Alternative Contact field exactly
• No spaces or formatting differences — try entering with and without spaces
Quick Links Summary
Need Help? Contact E&M
Available Monday–Saturday, 8am–6pm (EAT). All numbers support WhatsApp.
mnjohnthan@gmail.com
uganda-cis.com· © E&M Construction Supplies LTD. · Uganda CIS Platform